Motor firmware shown as version ''0''

Please try the following software solution in order to resolve the issue:

• Reset your devices by following this guide: https://forum.fanatec.com/discussion/1758/symptom-fanatec-driver-does-not-install-uninstall-correctly
• Install the driver package again and update their firmware: https://fanatec.com/eu-en/driver
• Perform the firmware update for the wheel base and the motor driver through the Firmware Update manager. In case you received the message “Firmware is up to date” and you are not able to proceed, please select “Manual update” located in the top right corner of the firmware manager, then proceed with the update of the firmware.

In case the procedure above does not help, please reach out to technical support for further assistance.