My Steering wheel is not detected by the wheel base

There might be several reasons why your wheelbase is not detecting your steering wheel.

1) Software

Please always make sure you have the latest driver package and firmware installed for your wheelbase. You can find the driver package on the product page of the steering wheel you are trying to use. In order to find more info on how to perform the driver and firmware update, please refer to this manual https://fanatec.com/media/pdf/a6/ee/64/Driver-Firmware-Instructions-Manual-EN_Web_02_MO.pdf

2) Hardware

   2.1 Inspect the QR Pins at the back of the wheel for any damage. (One of the pins is shorter and there is no need to worry. It is on purpose).

   2.2 Inspect the hub of the wheelbase for any damage

   2.3 If you have a second rim please check if the other rim shows the same symptoms.

   2.4 Perform Screw re-tightening. Loosen the screws surrounding the pins (main cable) and re-tighten them again. Note: Be very careful with the small screw in the middle. 

In case the issue still persists after the driver and firmware update and there is no visible damage on the pins and the hub, please reach out to the Fanatec Technical support.