Problem DD1 PS4

Pierre DARNESPierre DARNES Member
in Wheel Bases (and Racing Wheels)
Good evening, I still have the problem with the DD1 PS4, I have the steering wheel that worked a week, but there is the problem again. After a while, I have all the buttons on the steering wheel that do not work, the pedals work the steering wheel turns and the force feedback works despite this problem. I am obliged to put it out in order to be able to walk the buttons again! Do you have an idea of ​​the problem? The installation is up to date. Thank you

Comments

  • Dominic BrennanDominic Brennan Member, Administrator
    Hi Pierre, please open a support ticket explaining this problem. Please include exactly what firmware versions (for steering wheel, base, and motor) you have installed, and also if the steering wheel display is working.
  • Pierre DARNESPierre DARNES Member
    Hello Dominic do you have to go or, to open a ticket?
  • Remco Van DijkRemco Van Dijk Member
    Pierre DARNES said:
    Hello Dominic do you have to go or, to open a ticket?
    On the Fanatec website, go to the 'Contact Us' page and click the first option at the top: 'I am a customer and looking for technical support / RMA'.
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