Can I use other (USB, RJ12, etc.) cables than the original ones?

Any RJ12-RJ12 (6p6c straight) and USB (type A -- type B; USB 1/2.0; USB Type C) cable which has the right connectors on both ends can be used. If you use high quality cables of similar length to the originals, there should be no issues. Please keep in mind that FANATEC cannot guarantee perfect functionality of our products if third-party products are used, even if the combination should work! 

Important notes regarding (replacement) cables: 

  • Cables which are significantly longer than the original cables can cause connection issues 
  • Extension cables are often the source of connection issues. Longer high-quality cables are the better option 
  • If your product came with a high-quality ferrite core cable, a replacement cable should be of similar quality 
  • For USB Type C cables, please make sure that you are using USB Type C Data and not a Charging cable 

Q: Can I purchase replacement "RJ12--RJ12" / "USB A -- USB B / USB Type C (for the CSL DD)" cables from FANATEC? 

A: We should be able to offer replacement cables for all recent products. If they are not offered in the webshop, please ask our support team. Alternatively, it is also possible to use similar standard USB/RJ12 high quality cables, which are inexpensive and can be found at most electrical retailers.