Power LED starts pulsating once the steering wheel is connected and steering wheel is not recognised

In case the Power LED starts pulsating as soon as you attach the steering wheel, please check the following:

1) We have to make sure that we have the latest driver package installed and that our firmware is up to date. Please know that our latest steering wheels require the latest driver package and firmware for your base in order to be recognized. To download the driver, please go to the following page: https://fanatec.com/eu-de/driver

Once downloaded, please install it and proceed with the firmware updates

2) Inspect the pins at the back of the steering wheel as well as the hub of the wheelbase for any damage. (You will probably notice that one of the pins is shorter than the others. This is nothing to worry about. The shorten pin is left like this on purpose). In case you spot any damage, please make sure to reach out to our technical support team.

3) Loosen and then moderately retighten the screws located at the back of the steering wheel, around the pins and also the one in the middle.

In case none of the steps above help and you still get the pulsating power LED, please reach out to our technical support team. They will be able to assist you further.