The power LED stays on only when you hold the power button. The base is not powering on. Why?
Such an issue can occur if you interrupt the firmware update procedure and can lead to bricking your base. Please make sure to never switch off your wheelbase during firmware updates.
In order to try to reflash the base and get it back to its proper working state. Please try the following:
- 1) Install the following driver package: https://fanatec.com/eu-en/driver
- 2) While your wheelbase is connected to your PC via the USB and it is turned off, press and hold the power button for 10 seconds in order to get the wheelbase into bootloader mode. Please attempt the firmware update.
In case the base is not able to go into bootloader mode and firmware update is not possible, then we would suggest having the base checked in our workshop.
Please reach out to our technical support for further assistance.