Fanatec Extends Warranties and Return Period as Part of Customer-Oriented Strategy

At the heart of everything we do is a simple belief: high-performance hardware should come with high-confidence support. That’s why Fanatec is excited to announce a major upgrade to its customer service policies. As of early June 2025, all Fanatec newly purchased products come with a 3-year warranty in all official sales regions. On top of that, the returns window was expanded from 14 days to 30 days, giving customers more time and peace of mind when making a purchase.

This is more than just a policy change – it’s a statement of intent.

The move comes as part of full confidence in the reliability and engineering behind Fanatec products. Extending warranty coverage across all regions reflects a long-term commitment to the community that continues to push sim racing to new heights. Whether for seasoned pros or those just starting the journey, every investment is protected, and every product shipped is backed by Fanatec.

This update also complements another important step recently taken: unlocking torque for the QR2L. By removing that limitation, racers now have access to the full potential of their hardware, showing not only trust in its durability but also respect for those using it. It’s a clear message: customers will experience the absolute best of what Fanatec has built, with no artificial restrictions.

These moves – extending warranties, improving returns, unlocking torque – are all part of a broader strategy to define the brand not just by the specs of the gear, but by the service and support that come with it. The goal is to set the bar for what a sim racing brand can be: pro-customer, transparent, and driven by community trust.

Fanatec is here for the long game. And with every product, every update, and every improvement, we're doubling down on our promise to provide both cutting-edge performance and top-tier service.

Because in sim racing, just like on the track, confidence matters – and the Fanatec community earned ours.